Frequently asked questions
We appreciate that there are many important details you need to know before choosing a care home. We have tried to answer some of the most frequently asked questions below.
Q: Can I set my own routine or am I obliged to follow the homes schedule for rising, eating, bathing, bedtime etc?
A: We try to accomodate the requests of our residents as far as possible.
Q: Is there a choice of menu for each meal?
Q: Can I have a snack whenever I want?
Q: Does Bonehill Lodge have regular activities?
A: There are a variety of activities on offer during the week and reguar visits are made by outside entertainers.
Q: Are there restrictions on when I can make or receive phone calls?
A: No, we are happy for residents to make or receive calls at any reasonable time. Residents can have their own phone installed in their room if they prefer.
Q: Is the home no smoking?
Q: Are residents involved in decisions about life in the care home?
A: We involve residents as much as possible in their life and care. We also liaise closely with relatives and seek their views.
Q: What arrangements are there for attending religious services?
A: We can arrange regular visits by clergy from all denominations.
Q: Are rooms cleaned everyday?
Q: Does the home take responsibility for insuring residents' possessions?
A: Yes, we have an insurance policy in place which covers residents' possessions, however the amount is limited.
Q: Is an individual care plan created for every resident when they move into the home?
Q: Can my family be involved in creating the care plan?
A: Yes, we always welcome input from families.
Q: Is there a trial period?
A: Yes, we have a one month trial period so you can see if our home suits you.
Q: What notice must be given if I wish to leave the home?
A: One month's notice is required.